Call to schedule an appointment and set the time for that afternoon. Called back an hour later and said he had a cancellation and could be over in 30 minutes. Very impressed. Provided samples of his work and gave numerous suggestions on not only doing the cool deck. but also extending the work onto the patio. John broke the quote out into numerous options – standard cool decking for the pool and then for the patio. Then separate quotes to flagstone on pool deck and then just the patio. Told me work could be done in pieces, do cool deck now, patio later or all at once. Also said estimate was good for as long as we wanted. So if next year we wanted to do the patio, his price quote was still valid. Excellent customer service. Will schedule to have work done once other outside work is completed.
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Testimonials
Prepped and recoated 1,000 sq. ft of old concrete and cool-deck with a thin set. They performed saw cuts and grouted to make it look like tiles. They colored them as per the three colors that we had chose. John was very professional from the initial meeting through completion of… Read more “W. Lewis, 8/10/2014”
Resurfaced the patio, and sealed it. I highly recommend Arrowhead and John Trice. The work was performed as agreed with exceptional results. John and his crew were hard working, neat and very professional
Arrowhead Deck just completed refinishing our patios and sidewalks. Many areas were crumbling due to the salt in the grounds (we live at the base of South Mountain.) We are so happy with the job and very pleased with the workers. John (the owner) stopped by several times during the… Read more “Bill and Beth, 2/5/2016”
Repaired pool deck where it was deteriorated on some of the edge and resurfaced and painted the entire deck. I met with the owner at my home who went over the entire process – what to expect, the timeline, choices of texture and color, costs of all the choices. He… Read more “R. T., 7/25/2014”
New 3 coat application of Acrylic Lace Kool Deck on our new pool (topping). Excellent, I contacted John on a referral from the concrete trade. He was excellent to coordinate with and met the financial and delivery dates we needed.
Our cool-deck is 11 years old and is a series of 12 irregularly shaped separate pods of varying sizes that take up most of an over-sized backyard. The surface had deteriorated in several places to expose large areas of the original concrete. John arrived to provide an estimate and discussed… Read more “J. H., 7/20/2014”
The pool deck was thoroughly evaluated by the business owner for seen and unseen damage before a quote was given. The quote included all the steps necessary to resurface the pool deck. The deck was 25 years old and I was sure it was beyond repair and needed a complete… Read more “Scarlett D., 6/15/2014”
Excellent job! Pool deck is beautiful. Started on time & finished project early.
Removed paint from the original back patio floor, resurfaced, stained and sealed patio and pool decking blending old and new areas together. Resurfaced and stained front walkway in the same colors. Arrowhead is great to work with and they do wonderful work. John, the owner responded promptly to my inquiry… Read more “Neil H., 8/24/2015”
Re-painted/finished patio and cool decking. Also made repairs and patchwork to existing decking. John came out for the estimate and was very professional. I could tell from the start that he would be easy to work with and very knowledgeable. He also seemed very confident in the repairs that were… Read more “Tara K., 7/30/2013”
Super Service Award 6 Years in a Row!
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