I highly recommend Arrowhead Deck and Pools for anyone who needs a pool remodel! Our pool was old and in desperate need of a remodel after cracks got bigger and water stopped leaking, we knew it was time. I got 6 different quotes from pool companies and Dave came out with the top most professionalism. I met with him and discussed all of the issues with the pool and concerns I had with the entire project. I was amazed at the high level of tech he used for measuring and how seamless his process was. I had a quote in my hand before he left my house! I didn’t have to wait at all to know what I was getting into, how things would progress and the overall cost.
Once we accepted the quote, everything was signed online via the web portal and work started the following week. We went into the office and met with Cristina who made sure we were satisfied with our tile, pebble and patio colors and confirmed that the materials were in stock and we were able to get our desired outcome! Cristina made sure we had all necessary documents to care for our pool and deck after the completion of our project as well.
The entire project was about 5 weeks to complete and I had an amazing project manager keep in touch with me the entire time. I did have a few questions during the process that I texted and called about, and was given follow up each time. Michelle was excellent to work with and although I have a hard time with what “things should look like” I was met with reassurance each time I had a question. She really taught me to TRUST THE PROCESS!
The entire team was very professional and I truly appreciate all of the contracted teams that came to work on my pool project as well. THANK YOU!!