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Arrowhead Deck and Pools LL
14220 N Northsight Blvd #145 Scottsdale, AZ 85260
EXCELLENT Based on 158 reviews Posted on Frank WTrustindex verifies that the original source of the review is Google. I am very satisfied with the work done! This company has the resources. I had a water feature and multiple rocks removed (birds…), my pool updated/remodeled, and my decking resurfaced. This was a major endeavor and the outcome turned out great in a short period of time. Very impressed. Cory was my Project Manager- this is the guy you want. Very personable and communicates- unlike people from other companies I used in the past. The little things matter and what’s great is he knows they matter. Obvious he knows his stuff. Very responsive. A shout out to Hosea and Juan, who also know how to work with and communicate with their customers! So far so good- looking to next summer to enjoy- thank you guys! FYI- my project is finished and Cory is still responsive answering my calls and providing support.Posted on Chris ZacharTrustindex verifies that the original source of the review is Google. A couple of years ago we hired Arrowhead to completely resurface our cool deck. A few months ago, we began to notice a rust spot appearing on the decking that we have never had in the 18 years of owning our home. I contacted Arrowhead, they sent out one of their repair staff who repaired the issue, no charge. Absolutely fantastic customer service!!!Posted on John LundbergTrustindex verifies that the original source of the review is Google. Great service and people. Cory was very helpful.Posted on David RauTrustindex verifies that the original source of the review is Google. The Arrowhead team on my job did a fabulous job. The Arrow team were very responsive. They gave me many quality ideas that I believe enhanced my pool and landscaping considerable. I would highly recommend the Arrowhead team as they truly want to please.Posted on Mel STrustindex verifies that the original source of the review is Google. Update: I wanted to give an update. My decking has chipped off in multiple spots along the seems. There are pieces of it coming off in multiple areas now. I would not use this same thin layer again to go over an existing decking. I hired Arrowhead Deck and Pools to redo my pool decking and it turned out amazing. I had Lynnette that worked with me directly and she was fantastic. She answered any question whenever I texted her. She is so nice and a person I would be friends with outside of hiring her company for a job. I picked colors that they hadn't done before then they did samples first so I could see what it would look like. The sample was a little harder to tell compared to what was in my head just because it was a smaller sample. I knew what was in my head looked great but putting it all over my decking did make me a little nervous because it is being hand sprayed. I went with what I really wanted, and it turn out amazing. I love it!! With any projects there can be minor things that pop up like weather that delays which we did have but they stayed on top of getting my decking done. The guys on site doing the work were nice and I even bought the last two guys lunch their last day here. The supervisor over the guys was nice as well and he wasn't sure on my color choices but loved it once it was done. They are very knowledgeable, and it shows. I attached three pictures, one before and two after. There are pop outs above and below my new windows that I will be painting black. The trim along the top of the house will also get painted black as soon as it stops raining for more than 5 days in a row. I would recommend Arrowhead Deck and Pools for sure. They are a great company to work with.Posted on Tayrsa BirdsongTrustindex verifies that the original source of the review is Google. The work is okay. Due to different crews working on different things, little mishaps are there (such as chipped cement that was just poured, uneven paver spacing, polymeric sand clumps stuck together on my new pavers, etc). The 2 stars comes from the frustration of having to call multiple times just to get my job done. On my start day, no one showed up. I had to call the office who told me “for some reason, no one will be there today”. And if I didn’t call, was no one going to call me…? This happened again 2 days later. Again, had to call to find out why no one was there. So now my finish date was pushed due to 2 no show days, both of which were not communicated to me. After trying to reach our project manager, Diego, multiple times, I finally just went through the admin, Michelle, for everything. I would text Diego a question and Michelle would call / message with my answer. At that point, no reason to go through my project manager. I didn’t realize Arrowhead contracts jobs out, otherwise I would have just called 3 different companies myself. Unfortunately this was more of a headache than anticipated.Posted on letts callahanTrustindex verifies that the original source of the review is Google. We had some big chips in our pool deck near a water spout that needed to be repaired. Arrowhead was awesome in responding to our request. We set up an appointment and within two weeks their crew came out and did a wonderful job! They chipped out and repaired the entire lip of our pool. Also treated our concrete and reapplied new pool decking. Color match is perfect and the patch is seamless. I love this company! Great customer service, professional, and efficient work. Professional and responsive employees. Thank you so much!Posted on Chris FigueroaTrustindex verifies that the original source of the review is Google. Our pool looks great!Posted on mark schwartzTrustindex verifies that the original source of the review is Google. Everything done as promised (except they finished 2 days early). Employees gave good advice and we ended up with a beautiful pool deck.Posted on Jim LambrightTrustindex verifies that the original source of the review is Google. We are very pleased with the work done. Your crew was amazing, professional and completed the job on time. We highly recommend your company. Thanks for your great service.