Alex 10-8-24
We had our 1980’s plaster diving pool resurfaced with Pebbletec and added new tile to the waterline and waterfall – we also added a large 8 foot Baja shelf to the shallow end. Pool renovations are competitive in Arizona, but Arrowhead came out on top with their friendly and professional service. Months after the job completed, I was still able to get great service from Diego with questions I had. We are really happy with the Tahoe pebble color in the end and are so glad we decided to move forward with this project.
Amy P. 8/2/24
I had the best experience working with Caleb Erosa at Arrowhead Deck and Pools. My community project was completed within the projected timeline and the final product looks great! I am very pleased with the entire process from start to finish and they have certainly earned my future business. Thank you Caleb and Diego for doing such an outstanding job.
Michele M. 8/6/24
Lynnette, Caleb & Ronnie were very helpful and accommodating for my pool pebble install, deck painting, and new pump & filter replacement. Each day the team arrived early, and on schedule, and completed tasks quickly. Anyone I spoke with was knowledgeable and kind. My pool looks amazing and will last for many years to come. It was completely finished and I was swimming again in a week and 1/2. Im very happy! “
Ken D. 7/31/24
We just had our 26 year old pool remodeled by Arrowhead Deck and Pools. What a great experience and outcome! From the moment we signed to start the project to completion, everyone was fantastic! The level of communication was really good. We knew what was going on every step of the way! Cory, the PM was fantastic to work with! The attention to detail that the teams took was stellar! We couldn’t be happier!
Jake H 6/20/24
Arrowhead Deck and Pools, from start to finish, has exceeded all expectations. Chris Lange, our Project Manager, took great care of our project, from the planning stages to the very end. His leadership and constant availability for communication was very much appreciated throughout. I highly recommend Arrowhead Deck and Pools, their entire crew kept the project on-schedule and produced an amazing final product. Thank you Arrowhead Deck and Pools!!! Jake Haines / Chief of Maintenance / Marriott
Review By: Jake H
Submitted: 06/20/2024
Linda O., 5-3-24
I get several quotes when doing stuff to my home. Justin came out and that was it. He is so sweet it was like an old friend came by. So I hired Arrowhead. Then Lynnette was my job manager. She was so nice and kind. Lynnette explained every step. Got the job scheduled and finished in under two weeks. My pool and deck are beautiful. Thank you Lynnette and Justin for making such a stressful time easy.
Ruby, 5-16-24
I highly recommend Arrowhead Deck and Pools for anyone who needs a pool remodel! Our pool was old and in desperate need of a remodel after cracks got bigger and water stopped leaking, we knew it was time. I got 6 different quotes from pool companies and Dave came out with the top most professionalism. I met with him and discussed all of the issues with the pool and concerns I had with the entire project. I was amazed at the high level of tech he used for measuring and how seamless his process was. I had a quote in my hand before he left my house! I didn’t have to wait at all to know what I was getting into, how things would progress and the overall cost.
Once we accepted the quote, everything was signed online via the web portal and work started the following week. We went into the office and met with Cristina who made sure we were satisfied with our tile, pebble and patio colors and confirmed that the materials were in stock and we were able to get our desired outcome! Cristina made sure we had all necessary documents to care for our pool and deck after the completion of our project as well.
The entire project was about 5 weeks to complete and I had an amazing project manager keep in touch with me the entire time. I did have a few questions during the process that I texted and called about, and was given follow up each time. Michelle was excellent to work with and although I have a hard time with what “things should look like” I was met with reassurance each time I had a question. She really taught me to TRUST THE PROCESS!
The entire team was very professional and I truly appreciate all of the contracted teams that came to work on my pool project as well. THANK YOU!!
Kathy, 5-24-24
Great Service from start to finish. We had a little trouble getting the office to get somebody to get us a quote, but after that was ironed out we were very impressed by the service we received. Arrowhead came to our site for not only a quote, but also to consult and propose solutions to our challenging pool deck and backyard travertine remodeling. We requested 4 quotes before we made a decision to go with Arrowhead, not because they were the lowest price, but because they presented us with practical solutions to some of our unique problems.
Once the remodeling started they stayed on the project until finished. After it was completed we discovered some minor issues that they promptly addressed.
We were very satisfied with the great job Arrowhead did on our pool deck and adjacent backyard area. They were easy to deal with during the remodeling and they transformed a very bad situation into an extremely attractive pool deck and adjacent patio.
Adam, 6-1-24
This company did a really nice job on our pool, deck and patio renovations, we couldnt be happier. The crews are hard working and really get it done. Highly recommended.
Kevin C. 12/16/2023
I had the most wonderful experience. Everything was completed on schedule and at the price quoted. The crews were very meticulous and the craftsmanship was excellent. I would strongly recommend Arrowhead to anyone who wants the job done RIGHT! Thank you to every person who participated in completing this project.
Amanda C 1/3/24
Caleb, our sales rep/designer, was fantastic! Our 10+yr old plaster pool was in desperate need of a facelift. Caleb spent hours with us discussing our options, reviewing pebbletec colors and tile patterns. He answered all of our questions …. and we had A LOT of questions! He was informative, thorough and incredibly attentive. We had met with 3 other companies prior to meeting with Caleb. Halfway through our consultation, it was a done deal…. We were choosing Caleb! Even though the project estimate from Arrowhead D&P was higher than the other estimates we received, we felt that Caleb was the best fit for us. We were confident that we were in excellent hands and that AD&P would do a remarkable job,…and they did! We love our new pool and we look forward to reaching back out to Caleb when we start researching our next project, our backyard remodel.
Caleb, thank you again for everything!
Margaret V. 1/8/24
Absolutely the best. I had a patio done a couple of years ago and the project was done expertly and looks beautiful. Several tiles have shifted due to a seam in the original concrete slab. Arrowhead came out to determine issue and are fixing the problem at no cost to me. Thank you John.
Debbie S. 1/5/24
My remodel on my pool.. looks amazing- Thank you Arrowhead Deck and Pools. Awesome company.
Tina J. 1/17/24
So glad I went with Arrowhead Deck and Pools. We received over 5 bids for remodeling our pool and every one of them kept pushing the most expensive products available with no alternatives. Arrowhead worked with us to determine our options for both functionality and aesthetics to ensure that we stayed in budget. They also gave us options to ensure that could do a portion at a time and not have to do everything all at once. Their flexibility and professionalism is amazing. Corey our project manager kept us up to speed on everything and was so nice and accommodating. Highly recommend you use them for your pool remodel.
Joan W. 1/17/24
Arrowhead did the complete resurfacing of our pool deck area in our HOA in Florence. I watched them do a very thorough grind and re-surface of the deck. It turned out amazing. My wife was in charge of gathering bids for the project. The professionalism and prompt attention to the project (and, of course, price) was something that really swayed the decision to go with Arrowhead. GREAT DECISION!! The project came in on time and on budget!
Joan W. 1/17/24
Arrowhead did the complete resurfacing of our pool deck area in our HOA in Florence. I watched them do a very thorough grind and re-surface of the deck. It turned out amazing. My wife was in charge of gathering bids for the project. The professionalism and prompt attention to the project (and, of course, price) was something that really swayed the decision to go with Arrowhead. GREAT DECISION!! The project came in on time and on budget!
Ginny K. 1/17/24
Arrowhead Deck & Pool did a great job for our Association. There scheduling was spot on. They quoted 3 weeks for the whole project to be completed. Our members are very pleased with the new decking and bathroom floors. They are glad the project was only 3 weeks.
Thank you Arrowhead, your professional staff did a great job representing your company, you can be proud of them.
Gary C. 1/21/24
First I would say it was money well spent. We were wanting to do something to our 30 year old pool and patio area. I contacted Arrowhead Pool and Deck, and they sent out Dave our salesman. He came out to our home with many samples and suggestions to help us with our project. He did such a great job, we signed with them that very same day. The next day Michele and Manny to scope out the project. Michele was our project manager a very nice lady. She did a great job coordinating our project and making sure everything was there when needed. Manny (and his brother) were the fellas who installed our travertine tile in our pool and patio area, Manny is a perfectionist ( to a fault ha ha ) and did a great job. Our pool and patio came out better than we anticipated. I would also like to thank all the other people at Arrow head that help with our project. You won’t be disappointed using this company. Great job Arrowhead Pool and Deck. Many Thanks Gary C.
Jayne V. 1/19/24
This company is awesome!!! Excellent customer service, communication, follow through, quality product, coordination, fair pricing, warranty, positive outcomes, etc, etc. In today’s world of poor customer service, this company SHINES! Thank you!
Sereno Townhomes 1/22/24
I highly recommend Arrowhead Deck and Pools. Great work and products. Special thanks to Chris Lange and Michelle Kibel, you’re both great. Professional, friendly !! 5 stars!
Esther E. 1/26/24
“I am super happy with Arrowhead. They did an amazing job. I worked with Chris L. and he was fantastic and easy to work with. Thanks to Emy, my initial Liaison who set me up with appointments with the Arrowhead Deck and Pools Company. Our pebble and tiles came out beautiful. Thank you!!!”
J.G. 1/29/24
Honest and was quick to satisfy our Contract. Customer Care was exceptional.
Margaret G. 2/19/24
Excellent to work with, efficient, paid attention to details, timely follow-through, adaptable to changes we needed, highly recommended!
Katherine L. 3/11/24
Very impressed with the whole process: Justin, Lynnette, Michelle, & Chris were all extremely professional & kind, knowledgeable & helpful. The whole construction crew was very polite & efficient, & my job was finished as scheduled, 2 weeks from start to finish. From the initial meeting with Justin to the final walk- thru with Lynnette, I felt comfortable, well informed, & heard. I am very happy with my experience!
Mike M. 3/15/24
Arrowhead Deck and Pools revised our failing cool deck. The process was expedient and seemless. The old decking was removed and the new deck installed over 4 days. The crews were efficient and courteous with lots of attention directed to cleaning up. The finished product could be right out of Homes and Gardens. I can recommend this company without hesitation, or reservation: a solid 5 star project.
Don S. 3/15/24
What a great company to deal with! Justin, Cory, Chris and the crew were fantastic. They addressed our concerns when we brought them back to fix some blemishes, they redid the entire thing because “it wasn’t up to our standards.” Perfectionists to the end. The best part was the communication from everyone from the office to the guys in the field. They were always texting us progress reports. The price was very reasonable.
Kendra C. 3/29/24
“I took the time to get multiple bids to have the inside of my pool and my pool deck redone. Justin came out and gave me multiple separate bids for different projects in a timely manner. So far the interior pool has been completed and it is more beautiful than expected. His project manager Cory was spot on. The crew showed up when they said they would worked hard and did a brilliant job. Im excited to get the new deck next week and I could not be more pleased. I highly recommend Justin and his team for your pool and deck needs. “
Ronnie R. 3/17/24
The Arrowhead team provided us with various options of painted tiles that met my wife’s preferences while maintaining the project within budget constraints. Under Lynnette’s guidance as our Project Manager, our construction process progressed seamlessly from start to finish. We were particularly impressed by how she maintained open lines of communication, ensuring that every team member showed up on time and according to the schedule she provided. We are thrilled with our pool renovation and new lace deck. We have retained the yard sign, showcasing our satisfaction to neighbors considering similar upgrades. Kudos to Arrowhead’s team for their exceptional service; and Chad for impeccably starting up our pool!
Kristina W – 4/4/24
I work as a Residental Property Manager and this company was absolutely the best to work with! We needed to have one of our properties pool decking redone and they were efficient, the best with communication, and their prices were in line with what we were looking to pay. Justin and Lynnette both did an amazing job of explaining in detail what needed to be done, why it needed to be done and how to take care of the new decking following. Definitely will be using them again in the future!
Linda O. 5/3/24
I get several quotes when doing stuff to my home. Justin came out and that was it. He is so sweet it was like an old friend came by. So I hired Arrowhead. Then Lynnette was my job manager. She was so nice and kind. Lynnette explained every step. Got the job scheduled and finished in under two weeks. My pool and deck are beautiful. Thank you Lynnette and Justin for making such a stressful time easy.
Abbyrose M. 05-06-24
This is a company that really believes in customer service. From the first contact with Scott and manager Lynette we had constant communication regarding any questions we had. Lynette answered texts immediately so we were never left with unanswered questions. The patio is beautiful and 1 reason is because we were involved in the color choice as it was being applied. When the workers left they took all debris with them. We don’t have any negative comments to share because there wasn’t anything negative. This is the second time we used this company and it has grown, but has maintained it’s high standards of customer care.