The 12 year old lace pool deck needed to be replaced and we also decided to include our patio which was concrete. John was great to work with. He provided us with two options and pricing – the original lace decking or a color sealed flagstone look. We chose the flagstone look. The whole project took 3 days, the team arrived every day on time and left the area cleaned each night. John provided updates at the end of the day to let us know what was completed and what the next steps would be. John worked with us to chose the colors that would best work together. He listened to what we were looking for in looks and his suggestions for coordinating colors were right on. He even offered to do a sample block so we would have a better idea of what the colors would look like. When it was time to start the coloring, knowing we had to go to work, he arrived early to clean a section of the deck and colored the area with me there. We were able to discuss what needed to be darker or lighter and he waited till I was satisfied with the color of the area. What a great work ethic! We had no surprises and he had no rework because we worked together to have it done right the first time. Once the final clear coating was added, the look was amazing! John has great customer service – his goal is to make you happy with the experience and the look of the finished product. I would recommend him and his team to anyone.
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Testimonials
We were unfamiliar with the process so had lots of questions for John, the owner. He explained the entire process with illustrations and brochures and gave us a choice of 3 different designs going from least expensive to most expensive. We chose the middle price which resurfaced the existing pads… Read more “L. M., 10/12/2015”
First and Foremost — under the category Hire Again? — our preferred answer would have been Not Applicable. First — We don’t anticipate needing this service again. Foremost – we believe homeowners are better served by defining their expectations and matching it against examples of the provider’s work. John will… Read more “C. W., 8/28/2014”
They were on time everyday and explained to me step by step what they were doing. We had a few days rain which set thing back by a few days but when it cleared they were here on Saturday and Sunday to catch up. Did a great job of cleaning… Read more “David T., 12/11/18”
Great job by John Trice and his entire team at Arrowhead Deck and Concrete installing 4×30′ channel drain and applying a stone texture to my 500 SF patio.
From the estimate for the work to the finished product, which was cool deck applied to the pool area and other concrete surfaces, the service was excellent. John and the three workers were professional, polite and skilled at their work. John came back to check out the work and answered… Read more “M. B., 8/28/2015”
Arrowhead surfaced our patio, courtyard and sidewalks with a textured finish that came out exactly like I envisioned. Lalo & Edison showed up early each morning and worked with me through the process to make sure we were on the same page. The final color pattern was like working the… Read more “Richard F., 8/15/2018”
It went great. We had made a mistake last year in an attempt to resurface so we needed expert advice. We obtained multiple bids and multiple opinions on the proper approach to the job. John gave us confidence to proceed and his crew was fabulous–especially in helping us to achieve… Read more “Jane, 2/7/2017”
Had Arrowhead remove old tile, grind the slab, and create what they call a Flagstone pattern right into the slab, complete with non-slip texture and a sealant. The whole process took about 4 days. Removing the old tile was clearly the most labor-intensive task, as expected. The work was performed… Read more “Charles H., 1/7/18”
Resurfaced patio concrete and front walk–added color |It went well-took a little longer than I thought it would—–but I am very satisfied, have some future work in mind and I will use this contractor again
Could not say enough about the quality of work. The end result was a very good looking pool deck. The original bid was for an area about 4 feet around our pool and the lip of the pool itself. They also decided that it would look better to include an… Read more “G. B., 4/28/2015”
Super Service Award 6 Years in a Row!
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