I cannot possible say enough good things about this company. First, the owner, John Trice actually answers his phone himself – something which is a rarity in this business. It doesn’t take long in the conversation before you realize the passion this man has for his work and for pleasing his customers. At a time when customer service buzz words are thrown around gratuitously, this man truly means it. And even though I live way out in Fountain Hills, he promptly set up an appointment to give an estimate. Now on to the work. Louie and Sergio arrived every day on time, as scheduled, and worked extremely hard – during an excessive heat warning, I might add. Beyond this, they were true artists. I loved it when after they laid down the skin coat they said – this is the canvas we’ll be working off of. And this was the other experience that was completely unique. Most home remodel projects range from somewhere between a headache to a nightmare. This one was pure fun. They actually want your input and ideas around color, surface texture, etc., and are willing to play with stuff until they hit the mark. And they don’t do this grudgingly – in fact – just the opposite. It felt like a fun, creative process from start to finish, that I was actually a part of. Instead of being told that I’d have to live with something that I didn’t want- I got exactly what I wanted. Color, texture, tile shape – everything. And the quality of the work was exceptional. They transformed my plane drab slab to what I now call, my private Italian villa. And when they finished the job, they left the sight as clean as they found it. The price was extremely reasonable – and there were no add ons or surprises like I got on bids from other companies. And what they estimated was my final price. It’s one of the few times in my life when I’ve been happy to write a check when the work was complete. You can go and get other quotes – I certainly did – but I can’t imagine getting a higher quality job for this price, by a better group of guys. I’ve already bugged my neighbors to see the finished project and have passed their name along gladly.
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Reviews
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Nancy N., 6/02/2014
Resurfaced, painted and re-sealed cool deck around pool. I found Arrowhead through Angie’s List which was especially important because I don’t live on the property. I needed a contractor I could trust to do the work without me being there. Arrowhead was very responsive, calling me back within a day… Read more “Nancy N., 6/02/2014”
Mike M., 5/31/2013
New 3 coat application of Acrylic Lace Kool Deck on our new pool (topping). Excellent, I contacted John on a referral from the concrete trade. He was excellent to coordinate with and met the financial and delivery dates we needed.
Angelo C., 8/30/2020
We love the job that was done by Arrowhead. The job was finished on time and the crew was very professional. I would recommend them to anybody that asked us who did our patio.
Deb H., 3/14/2014
We had a 12 year old pool deck resurfaced. John came over and was very professional in giving a very detailed and comprehensive estimate. Not only did he do the resurfacing but also fixed two problem areas that another company wanted to tear out and re-pour concrete. The other company… Read more “Deb H., 3/14/2014”
Jill M., 1/3/18
I can not say how happy my wife and I are with these guys. They are FAIR, HONEST, HARD WORKING AND GET THE JOB DONE THE RIGHT WAY FIRST TIME. I’m the type of person who will let someone know if I’m not happy. They did such a tremendous job… Read more “Jill M., 1/3/18”
Bill and Beth, 2/5/2016
Arrowhead Deck just completed refinishing our patios and sidewalks. Many areas were crumbling due to the salt in the grounds (we live at the base of South Mountain.) We are so happy with the job and very pleased with the workers. John (the owner) stopped by several times during the… Read more “Bill and Beth, 2/5/2016”
S. B., 10/20/2014
They gave me an accurate estimate with a start date and end date. They showed up on time and were very professional and accomplished what they were scheduled to do each day and finished the job right on time. Very good results. Very happy with the floor. John followed up… Read more “S. B., 10/20/2014”
Debi, 1/28/2017
Arrowhead crew was always on time and did an outstanding job. Highly recommend this company.
Mc E., 11/23/2015
Arrowhead did a great job replacing my cool deck. They showed up on time everyday, cleaned up after themselves and made sure my pool was not filled with the debris from the job. John was great to work with and was not high pressure at all. We had a much… Read more “Mc E., 11/23/2015”
James H., 8/10/2020
Arrowhead repaired a damaged portion of the concrete slab that was the base for cool deck replacement and demolished the old cool deck and replaced it with a very nice one that is very attractive. I am very pleased with the results. It took a couple visits to complete the… Read more “James H., 8/10/2020”
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