Gary S., 7/1/2013, Concrete – Stamped & Decorative

I cannot possible say enough good things about this company. First, the owner, John Trice actually answers his phone himself – something which is a rarity in this business. It doesn’t take long in the conversation before you realize the passion this man has for his work and for pleasing his customers. At a time when customer service buzz words are thrown around gratuitously, this man truly means it. And even though I live way out in Fountain Hills, he promptly set up an appointment to give an estimate. Now on to the work. Louie and Sergio arrived every day on time, as scheduled, and worked extremely hard – during an excessive heat warning, I might add. Beyond this, they were true artists. I loved it when after they laid down the skin coat they said – this is the canvas we’ll be working off of. And this was the other experience that was completely unique. Most home remodel projects range from somewhere between a headache to a nightmare. This one was pure fun. They actually want your input and ideas around color, surface texture, etc., and are willing to play with stuff until they hit the mark. And they don’t do this grudgingly – in fact – just the opposite. It felt like a fun, creative process from start to finish, that I was actually a part of. Instead of being told that I’d have to live with something that I didn’t want- I got exactly what I wanted. Color, texture, tile shape – everything. And the quality of the work was exceptional. They transformed my plane drab slab to what I now call, my private Italian villa. And when they finished the job, they left the sight as clean as they found it. The price was extremely reasonable – and there were no add ons or surprises like I got on bids from other companies. And what they estimated was my final price. It’s one of the few times in my life when I’ve been happy to write a check when the work was complete. You can go and get other quotes – I certainly did – but I can’t imagine getting a higher quality job for this price, by a better group of guys. I’ve already bugged my neighbors to see the finished project and have passed their name along gladly.