J J. , 3/2/2021

A job well done. We had some issues after Arrowhead Deck did the job. The first crew poorly finished our new drain and tried to match texture which looked terrible. After reviewing the job the owner contacted me immediately. John came out the next day and was not happy with the job and committed to re-doing a portion of the deck.

We were busy with company and had to delay the correction. Upon rescheduling we had more delays due to weather. In the mean time the supervisor came to our home and instead of redoing a number of sections Arrowhead Deck did our whole deck over again.

I can’t believe the difference. The quality is outstanding and looks the way I had hope it would turn out. The drains were cut in smoothly, the new 4″ drain was cut in making it look nicely finished. I do commend Arrowhead’s Decks crew that redid our deck and their commitment to quality work. Our deck now looks like new ready for our upcoming summer heat. We chose Reflector-Shield sealer to provide the coolest surface. Hats off to the crew that just finished the job they really did a fine job.

Extra thanks to John the owner and Chris for taking time to monitor the job and committing to quality work. My neighbor was looking for a recommendation for his home so Chris stopped by to see him today. Keep up the good work and thank you for your response with my concerns.

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